At Fazzy.in, we prioritize the satisfaction of our players and strive to ensure a seamless gaming experience. In the event of any failed transactions during your gameplay on our platform, we have formulated a robust refund policy to address your concerns promptly and efficiently.

Terms and Conditions:

1. Initiation of Refund: In case of a failed transaction, where the amount is deducted from your account but the transaction is not completed due to technical glitches or any other unforeseen circumstances, Fazzy.in will initiate the refund process promptly.
2. Refund Timeline: We understand the importance of timely resolution. Therefore, we commit to initiating the refund within 48 hours of receiving a valid refund request from the user.
3. Refund Method: All refunds will be processed into the original payment source used for the transaction. This ensures a seamless refund experience for our players.
4. Notification: Once the refund is initiated, you will receive a notification via email confirming the refund amount and the expected timeline for the amount to reflect in your account.
5. Customer Support: Our customer support team is available to assist you throughout the refund process. You can reach out to us via phone or email for any queries or assistance regarding refunds.
6. Eligibility: Refunds will be provided only for transactions that meet the criteria outlined in our refund policy. Transactions that are completed successfully without any issues will not be eligible for refunds.

Contact Information:

If you have any questions or concerns regarding our refund policy, feel free to reach out to us using the following contact details:

Office Address:
Shop no S14, 1st floor C 51/b, KH.NO.214/2, khata khatouti 23/23, naharpur, rohini, sector 7, Near PNB, North West Delhi, Delhi, 110085

Phone Number:
+91 7238064342

Email:
mksolution301@gmail.com

At Fazzy.in, we are committed to ensuring transparency and fairness in all our dealings, including refund processes. Your satisfaction and trust are paramount to us, and we endeavor to uphold the highest standards of customer service at all times.